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Terms and Conditions

    1. Stay for the Only Paid period is valid rest will be confirmed based on availability. Payment has to be made before check-in as per room cost.
    2. In case of Customer cancellation No refunds . In case of Payment Failuer Support will be provided by razor pay user needs to support with transacton details and statement details. It may take upto 7 working days to refund amount in case of failuer.
    3. In the case of Company Cancellation only paid amount for said cancellation period will be refunded. Refunds will take 7 working days.
    4. Company Reserves rights to terminate or cancel booking at any point of time. In case of No show or non intimation up to 5 pm after check in date time booking stands cancel.
    5. Allotted Occupants will be responsible for any issues as per the local laws. The Charged fees are purely for accommodation and any third party, allied services, consumable, and its continuity will not be guaranteed.
    6. We do not take any responsibility of belonging , Parking , any customer luggage damages or theft .
    7.  Check in Time 1 PM - Check out time 10 AM
    8. Cleaning Time 10 - 3 PM
    9. 10 PM - 7 AM Silent hour
    10. No local guest/ visitors allowed. Main gates will lock by 11 PM any late entry needs to be intimated.
    11. Extra Guest stay / visit - 500/- Every one hour extra will chargeable at rate of 200/- Per Hour.
    12. Any Intentional or apart from Normal use pattern Furniture or beddings damages are chargeable up to 1.5 times of repair
    13. or actual cost. If guest is out for any reason for more than 24 hour then intimation of same is required else booking get cancelled with no refunds.
    14. Company Reserves rights to open the room in case of any urgent matters / maintenance  / for Demo purpose / Cleaning with out intimation. Inspection rights reserved. Any booking with out invoice will not be valid.
    15. There chances of Over booking due to technical or multiple booking channels in such scenario company will take call to confirm booking and amount will be refunded.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Privacy Policy
    16. The User will not share his personal sensitive information like credit/debit card number, CVV, OTP, card expiry date, user IDs, passwords etc. with any person including the agents, employees or representatives . 

      User understands that any information that is provided to this Website may be read or intercepted by others due to any breach of security at the User's end.

      We do not user any personal information apart from our verification purpose .

       If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business. 

      We collect information about you when you input it into the Services or otherwise provide it directly to us. 

                                                                                          Payments and Refund Policy
    17. Refunds, if any, on cancelled bookings will always be processed to the respective account or the banking instrument (credit card, wallet etc.) from which payment was made for that booking. Refunds May time up to 7 working days.
      The User agrees that in the event of non-confirmation of booking due to any technical reasons (like network downtime, disconnection with third party platforms such as payment gateways, banks etc.) or any other similar failures, Kanchan Stay's obligation shall be limited refunding the booking amount, if any, received from the customer. Such refund shall completely discharge Kanchan Stay from all liabilities with respect to that transaction. Additional liabilities, if any, shall be borne by the User.